Your privacy is very important to us, accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Your personal information may be shared between Toyota Tanzania Limited and Toyota Motor Corporation for approved purposes.

Please note that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of your personal information.

We consider compliance with the privacy laws and principles highly important in servicing you as a customer of our Dealership. If you have any concerns or if you would like to lodge a complaint because you believe we have breached our privacy obligations, please contact us via phone, email or at our physical address.

An appropriate member of staff will address your complaint.

On our website we utilize cookies which enable us to provide a more interactive experience to our customers and serve you more efficiently if you revisit the site. We also use cookies for traffic analysis, a cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

If you have concerns about cookies, you may disable cookies by changing your browser settings. Further information about the procedure to follow in order to disable cookies can be found on your internet browser provider’s website via your help screen.

We appreciate your help in keeping your details up-to-date by contacting us when such information changes. Please email us changes to your name, address, phone, email or vehicle ownership.

If you would like to correct or update your personal information, or seek access to your information, please contact us either by phone, email or at our physical address.

If you have any comments in regard to the information contained within this page or should you want to make an enquiry regarding personal information relating to you that we may in our possession, please contact us via phone, email or at our physical address.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Please note, where required we will supply personal information to Toyota Motor Corporation (TMC).